Frequently Asked Questions
Everything you need to know about your KORMAN shopping experience.
How long does shipping take and what are the costs?
KORMAN offers standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $150. For smaller orders, a flat rate is calculated at checkout based on your location.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own. If you are between sizes, we suggest sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website. You can also track your status directly through your KORMAN account dashboard.
Are KORMAN products sustainably made?
Quality and ethics are at our core. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly materials, such as organic cotton and recycled polyester, across 70% of our current collection.